Memphis airport lost my luggage.Then said its not their responsibility?
I didnt get my luggage back and its been 5 days now.It was in memphis and i missed a flight,i told them to make sure its going to cleveland ohio.They said sure okay! I got there and it wasnt there.I called All the airports in ohio and i recalled memphis and they said my luggage isnt in the lost department.What else could it be?And i dont have bag insurance,Is it possible someone stole it?Also when i called memphis airport they said my bag was never checked! i dont get it,i had it in my hands and they checked it to go to cleveland infront of me?Thanks to anyone who replies.Also how long is the normal estimated time for lost luggage to be found and sent to your house?
Air Travel - 5 Answers
Random Answers, Critics, Comments, Opinions :
1 :
It is the airline's responsibility. You have to call the airline you flew with.
2 :
Well, the "airport" isn't responsible. The airline may be. You don't give nearly enough information to sort out what happened. Did you start out in Memphis, or make a connection there? What flight did you miss? Why? Where else could it be? It could be wherever you started out from. Or Cleveland. Or Memphis - if you haven't been any clearer in telling them what you're missing than you have in telling your story here, they might not know it's your bag they have. Or it could be anywhere your airline (I'm guessing NWA/Delta, right?) flies. Or, as you say, someone could have stolen it.
3 :
When you checked your luggage in, they were supposed to give you a receipt/claim check for it. Many times these days, this is in the form of a sticker that they put on the envelope your boarding pass is in. It has numbers and codes on it. You need to call the airline you originally checked in with and deal with their lost luggage department. They'll need the information on your claim check.
4 :
As RoofingPrincess says it is the airline you need to contact and not the airport itself. My lost luggage came within 24 hours the two times that it didn't arrive on the same flight as me.
5 :
Not the airport's responsibility but the airlines. And if you did check it, you would have gotten a baggage reciept, especially if you had to pay a checked luggge fee.
